REFUND POLICY

Last Updated: July 3, 2026

Thank you for shopping with Jewelique. We want you to love every purchase. If you're not completely satisfied, we're here to help.

We offer a 14-day return policy from the date your order is delivered.

To be eligible for a return:

Items must be unused, unworn, and in their original condition.
Jewelry must be returned in its original packaging, including any tags or accessories.
Proof of purchase is required.

For hygiene reasons, earrings and certain personal jewelry items may not be eligible for return unless they arrive damaged, defective, or incorrect.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please provide:

If approved, we will offer a replacement or a full refund at no additional cost.

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to:

If we provide a prepaid return label, the cost may be deducted from your refund where applicable.

Once your returned item has been received and inspected, we will notify you of the outcome.

Approved refunds will be issued to your original payment method.

Please allow additional processing time for your bank or payment provider to complete the transaction.

Refunds or returns cannot be accepted if:

The return request is made after the 14-day return period.
The jewelry has been worn, damaged, altered, or is not in its original condition.
The item is marked as Final Sale or Non-Returnable.
The product has been damaged through improper care or misuse.

If you would like to exchange an item for a different size, style, or available variant, please contact our customer support team.

Exchanges are subject to product availability.

For return or refund assistance, please contact: